|
Client Comments and Testimonials
Thanks to the outstanding service and support of Charlene Jones, we have just finished the process of purchasing and moving into a new home in the area. In every aspect of the buying process, Charlene exceeded our highest expectations. Charlene made herself completely available to use whether by phone or during house-hunting trip. This sometimes meant late hours on the phone on her end, since California was 3 hours behind North Carolina. During our time with Charlene looking at houses, it was evident that she was very knowledgeable and professional. She had a solid knowledge of the area, pointed out to us the "plusses and minusses" of each of the properties we viewed, and provided us excellent suggestions on places to look for homes. When we found the right home, she provided outstanding advice on negotiating the purchase of our new home. Her excellent support didn't stop there. Charlene worked closely with us every step of the way through to the closing and even attended all the walkthroughs and the closing on our behalf. In our opinion, Charlene provided us with the highest quality service of any Realtor we have ever used (we've moved 5 times in the last 20 years). We would highly recommend her to anyone we know moving into the area. Gary and Diane Ringenberg / Relocating Buyers
Thanks for everything, Charlene! You definitely surpassed our expectations of what a good Realtor would do for us. If we ever know of anyone looking for a good agent, you will surely get our recommendation! Derek and Cindy Talada /Home Buyers
We received superb service from Charlene! In her capacity as a Buyer's Agent, she helped us purchase the home of our dreams! During the time we spent working with Charlene, she was always prompt, courteous (both to us and to the sellers she dealt with) and paid great attention to detail. Charlene came highly recommended by numerous colleagues at SAS. The quality of service we received from Charlene exceeded all expectations. Charlene is a very professional, dedicated person, and her negotiating skills are beyond belief! We have absolutely no hesitation in recommending Charlene's services to others who have been in search of an agent. We are both just thrilled to have been able to work with Charlene. Andrew and Manya Mayes / Home Buyers
We wanted to express how much we appreciate Charlene Jones's dedication and hard work on selling our home in Cary. She did an outstanding job for the purchase of our new home in North Raleigh, too. Charlene is a professional agent who has excellent selling, negotiating and communication skills, as well as a wonderful personality. We met Charlene seven years ago when we were looking for our first home in Cary. She made a lasting impression on us, and that's why we called on her. We will keep referring Charlene to anyone who is buying or selling a home. Charlene is the "Best"! Jim and Annette White / Home Sellers and Home Buyers
I recently bought a great house in Cary. My agent, Charlene Jones, was recommended to me by a friend, and I have to say she did a great job! When I started my search, she showed me many different houses so that I could make up my mind and decide what I was really looking for. After working together for a while, I knew exactly what I wanted and she knew it, too. Even though I was very picky, she was always patient and never pushed me to buy something that I didn't really want. Charlene found a house that had just come on the market and that she thought I might like. And she was right! I loved that house, and a week later I decided to buy it. Charlene helped me make an offer, and once that was accepted, she arranged the inspection and everything else that was required. She actually made the home-buying process really easy for me! Overall, I would definitely recommend her to anyone who wants to buy a house! Wolfgang Bultmann / Home Buyer
I want to thank you for everything you did to sell my house. You are truly awesome (and I will pass that on to your supervisors)! Alicia MacAllister / Home Seller
Charlene was a tireless advocate on my behalf and was a pleasure to work with. She accommodated my ambitions and often difficult schedule to see a large number of properties throughout the holiday season, often on very short notice. She was a bounty of helpful information, making my transition to the area less traumatic. I ultimately found a property with which I am completely satisfied, and I credit Ms Jones in large part for my acquisition of this property. Ms Jones was one of the most professional and service-oriented Realtors that I have ever encountered. Dr Mark Shelton / Relocating Buyer
We want to thank you for the way you handled the sale of our home in Brier Creek. We were very pleased with your professionalism and your concern for our interests! Jim and Sue Graham / Home Sellers
From the first day we met Charlene until the day of closing, she exceeded our expectations during the whole process. She was so professional, yet personal; her style of directness to all our questions was what we wanted. There was no "sugar coating" anything just to make a sale. Her attitude towards our purchase was as if it was her own purchase. Above all she has the patience of a saint. Charlene was incredible! Neither our quirky schedule nor our "cold feet" bothered her. In addition, she has surrounded herself with other people who have the same level of commitment to service (i.e., home inspector, lawyer at closing, etc.) which made the closing process less stressful for us. We share our home buying experience with all our friends. If we are ever in the market again, we will call Charlene! Jim and Jackie Parsonese / Relocating Buyers
Thank you, so much, for the great job you did for us! We know it took a lot of doing to get it all done, and it was not easy. We are very grateful to you! Gene and Anneleise Rogers / Home Sellers
Charlene Jones did an excellent job of working with both myself and my wife to make the search for a home as positive, productive and successful as possible. Her forethought and insights into the area were crucial in helping us to find a home and location with which we are very pleased. We always felt that she made our concerns her top priority. Additionally, Charlene was always professional, diligent and very timely in responding to our requests. Her knowledge of builders, the market and overall understanding of the area are outstanding. Also, if she did not have information already in hand, she knew exactly where to go and also exactly to whom to go to get it. Should we be called upon to move again, both my wife and I agree that she would be our first and only choice as REALTOR to help us with the home sale process. Thank you for providing us with your best! It was and is greatly appreciated. Benjamin and Patricia Spells / Corporate Transferee
We wish to express our appreciation for the outstanding service provided by Charlene Jones while selling our home. Our home was situated near a major road in Cary. This obviously impacted the ease of selling the property, but through Charlene's efforts, the property was shown 80 times, which eventually resulted in a buyer. Professionalism, courtesy and prompt service were the hallmarks of our interactions with Charlene, and we would like to pass this along to you - the quality of work she is providing. Peter and Anna Carr / Home Sellers
Just a small note with a BIG "Thank You" for your time! You were very thorough. We have never had anybody quite as informed or as willing to inform us as well as you! Lee and Terry Elder / Relocating Buyers
10+ FOR CHARLENE JONES AS OUR SALES REALTOR! Charlene's professionalism and attention to detail secured our home sale for well above what other Realtors we interviewed were willing to market our home. Several of our friends and associates reviewed Ms Jones' sales brochure of our home and were literally, for lack of a better word, astonished with the benefits Ms Jones detailed. Everything from photographs, to Internet marketing, to confirming in writing all details of the sale was done in a proficient and well-thought out manner... Based on her performance, there will be only one name that we will use for all future realty business and referrals, and that is, Charlene Jones! Mike and Alesa Galloway / Home Sellers
We would like to let you know how positive our house-buying experience was with your company, and in particular, with Charlene Jones, our Realtor. As first-time buyers, we truly appreciated the time she spent with us every step of the way - she made sure that we understood everything that was to happen throughout the entire process. She certainly made us feel like a priority, as Charlene made herself readily available to us at all times. We would like to point out that Charlene is extremely knowledgeable, and she answered each and every question with care - no matter how basic our questions might be. We have since moved into our new home, and we couldn't be more pleased. Jason and Christy Karmanos / First-Time Home Buyers
I wanted to thank you for helping me find my house. You were so kind, patient, thorough and professional. I realize you are doing your job, but you do the things that are the most important but often overlooked - you care, you remember everything, and you follow through. You are a credit to your company and to the real estate profession. I would recommend you to anyone who is in the market to buy or sell a house. Thank you for making house buying an easier experience for me. Kathy Kiraly / First-Time Home Buyer
We wanted to offer you our most sincere thanks and appreciation for your help over the last two years, both in selling the house in Apex and in helping us to find the perfect home this past fall. We both really enjoyed working with you and will definitely call you again should the occasion arise. In the meantime, we will absolutely recommend you to anyone we know thinking of buying or selling a house! Dave and Jackie Sinicrope / Home Sellers and Home Buyers
Thank you, so much, for helping us buy our first home! I have fallen in love with North Carolina. Justin and I feel very fortunate that we found you. You made buying a house, our first, out of state a very easy experience! Justin and Jill Cloutier / First-Time Home Buyers
Sales Associate Rating = 10. Charlene Jones is outstanding! She is extremely professional. She is a terrific advocate in terms of dealing with a builder. Dr & Mrs Daniel Stein / Home Buyers
I wanted to take a moment and let you know how enormously pleased we are with the service we received from Charlene Jones. I initially chose to work with Charlene when we moved to the Triangle area because I was so impressed with her web site. When we met, the chemistry was just right, and her professionalism has continued to exceed our expectations since that day. Charlene tirelessly helped us find a house with very particular requirements and aided in every aspect of the purchase. When we found ourselves with the need to sell in less than a year, Charlene took care of every detail, even spending hours helping me "stage" the house for viewing. You have a real winner on your team. We are all lucky to have Charlene working for us! Tane and Rolf Fasth / Home Buyers and Home Sellers
We would like to commend Charlene Jones on her dedication and expertise in helping us through the very complicated home-buying and home-building process. She very patiently worked with us as we learned what features mattered most to us in a home and a community. Because this was our first home-building experience, we had many questions about the building process and encouraged Charlene to suggest to us what she would consider if she were building her own home. She graciously and professionally handled all our questions and made several suggestions that we found useful. We fortunately followed her wise suggestion to conduct an inspection - which she attended with us. Several construction flaws were found and, upon receipt of the inspection report, the builder made all repairs prior to closing. We were pleased to avoid any costly repairs that could have resulted from these errors. Because of our pleasant experience working with Charlene, we recommend her to all our friends when they are searching for a home. She is quite the asset to your team. Paul & Karly Brown / Home Buyers
I would like to commend you for the hard work and thank you. You were amazing and a pleasure to work with. Because of your effort, I could devote my time to my work, and I could free myself from the hassle of buying a house. You are an asset to your company! Brad Lagle / Home Buyer
We found Charlene to be a truly exceptional Realtor who consistently went above and beyond to make sure that we found the right home in the right neighborhood... It was very clear to us that Charlene is knowledgeable about construction, real estate and the Triangle area. More importantly, we always knew that Charlene was committed to finding us the ideal house. Ken, Dana and Avery Dockser / Corporate Transferee (California)
Charlene Jones is an incredible buyer's agent. Our family has compiled a list of adjectives to describe Charlene, and even if these words could convey our feelings completely, they would be insufficent. We have described her to our friends as a "professional's professional real estate agent". She sat and listened to our concerns about moving and what parameters were important to us. Upon leaving the meeting room, we felt secure and relieved that Charlene was on our side. Charlene is professional, helpful, concerned, caring, kind and respectful, intelligent and organized, knowledgeable about a diverse number of things, prepared and resourceful, and determined. Armed with these qualities, Charlene's determination to find us a house in which we would be happy was undaunted. She wanted us to be happy, and she succeeded. We don't know what we would have done without her. We would highly recommend Charlene Jones as a buyer's agent! Paul, Pam and Tyler Marovich / Corporate Transferee (Florida)
It was a great pleasure to get to know you and to have you as our real estate agent. Thank you for all your very hard work, your expertise, your professionalism and your positive attitude. We're very lucky to have worked with the best! We wish you all the best of luck and much success - you're so good at what you do! Even though we're not in Cary, we will recommend you (highly) to anyone we hear of moving to or from NC. Oliver and Wendy Heine / Home Sellers
I wanted to write and let you know how absolutely thrilled my wife and I are with the attention and services we received from your company, in particular from our agent, Charlene Jones, of your Preston Corners office. Charlene sold our home in Cary and helped us find a beautiful new home in Raleigh. When we met with Charlene, we were impressed by her enthusiasm and focus on our needs. Charlene spent a great deal of time understanding what we wanted in the selling of our old home and in the purchase of a new home. Charlene and the resources of her company helped us find the perfect home for our family. In Charlene, you have a wonderful agent and a special person. Bert and Melanie Armstrong / Home Sellers & Home Buyers
We moved into our first home a few weeks ago. After all the horror stories we had heard about house hunting and closing procedures, it was a delight having Charlene glide us through the procedures. I was appreciative of her pleasant and positive attitude, and her constant communication with me from day to day. We are happy to refer friends specifically to Charlene Jones. Dina and Bill Eagen / First-Time Home Buyers
My husband and I had a very specific and very lengthy set of requirements for our perfect house. I really believe that Charlene listened to what we were saying and understood what we were looking for. Although we spent a great deal of time looking through listings and visiting houses, she never showed us a house that would not have satisfied most of our specifications. She was so well organized that all of the time we spent looking at houses was useful time and not wasted. She was very honest about pointing out negative as well as positive features, and very knowledgeable about house construction. She had such a good picture in her mind of what we wanted that she knew we had found it before we did! The day we found it, Charlene and I both knew it was "the house", and I know she was as delighted about it as I was. The day I walked into Charlene's office, I met not only an extremely competent Realtor, whose professional attitude is a credit to your establishment, but I also met my first friend in North Carolina. Linda and Gary Ferdinand / Corporate Transferee (New York)
Charlene was effective in communicating our real estate options, worked with us around our schedule, capably showed us homes, and ultimately proved to be quite an effective negotiator on our behalf when we found ‘the' house... We really appreciated working with such a professional as Charlene repeatedly proved to be. Bob and Jennifer Williams / Relocated from Maryland
We want to thank you for all your help, your caring "detail" style, and for making this [a new home] possible for us! Jim and Annette White / Home Buyers
With all the confusion of changing jobs and moving my family, buying a house was another process I did not want to have to worry about. Ms Jones' first comment to us was a statement of her goal, "To make the home-buying process as painless as possible". I am happy to tell you that Ms Jones lived up to her promise. Her expertise, insight and general good nature were completely outstanding. Not only did she succeed in helping us find the exact type of house we were looking for, she also provided many extras and help that was beyond our expectations. She is truly an asset to your organization, and was a pleasure to work with during our home-buying process. Chris and Aimee Kepler / Corporate Transferee (Pennsylvania)
Charlene is by far the most helpful, knowledgeable and dedicated REALTOR we have ever worked with... We have never received this level of service from anyone!... In today's world it is truly uncommon to receive the level of service Charlene provided, and also her positive and cheerful attitude. Charlene made a very stressful and difficult time much easier for us; she made it fun and enjoyable with outstanding results. Jim and Kathy Pollard / Corporate Transferee (Connecticut)
Just wanted to let you know we rented a house in Garner through a contact you gave us. We really appreciate you going out of your way for someone you did not know at all. Thank you, very, very, much! Arlo and Anita Lund / Relocated to NC
Thank goodness for Charlene! She was pleasant, professional, prompt, knowledgeable, nice to our children, and very organized! David and Della Sheperd / Corporate Transferee (Florida)
It's such a pleasure dealing with a professional like you! I hope we can repeat the process again soon! Evelyn John, CSP - Cambridge at Regency, Building Marketing Group On-Site Sales Executive
Thank you for being so thorough. You make my job easier. Thank you for taking good care of the (Clients) - Mrs (Client) 'sang' your praises. Veronica Villicana / Cendant/PHH Relocation Counselor
Wow! What a fantastic letter from (Client) and a great tribute to you. Nothing she had to say surprises me because we all know in Relocation what a great job you do. Thanks for all your efforts - you're a real credit to Howard Perry & Walston! Pandra Dickson / Vice-President, Relocation Howard Perry & Walston Realtors
Return to Charlene's Home Page |
Charlene Jones - Your Triangle Realtor“Treat people with respect and provide the highest quality service.”Residential Real Estate and Relocation Services for Raleigh, Cary, Apex, Chapel Hill and RTP, North Carolina.Please call my Cell/Voice Mail - 1-919-608-5727 or 1-800-713-6106 or send an email to mail@charlenejones.com |
